01 — MISSED CALL TEXT-BACK
Answer every plumbing lead — even with both hands full
When a homeowner calls and you can't pick up, CRMMarketing.ai texts them back in 60 seconds so the emergency lead stays yours.
- Responds within 60 seconds of a missed call
- Message sounds like it came from your shop
- Conversation routed straight into your CRM
- Never lose an emergency to voicemail again
02 — EMERGENCY DISPATCH AUTOMATION
Capture every after-hours emergency
Water emergencies don't keep business hours. Every call is captured, triaged by urgency and followed up automatically — day or night.
- Instant auto-reply to every new lead
- AI triages emergency vs routine
- Automatic appointment booking
- After-hours capture so nothing's missed
03 — SERVICE PLAN MANAGEMENT
Turn one-off calls into repeat customers
Drain cleanings, water-heater flushes, inspections — automated reminders bring past customers back on a schedule.
- Automated maintenance reminders
- Service-plan renewal sequences
- Recurring revenue tracking
- Re-engagement for past clients
04 — REPUTATION MANAGEMENT
5-star Google reviews — on autopilot
After every completed job, CRMMarketing.ai automatically requests a review by text and email. Your Google Business Profile grows while you sleep.
- Auto-send review request after job completion
- Text and email — whichever opens first
- Direct link to your Google Business Profile
- Review monitoring and alerts
05 — AI CHATBOT FOR PLUMBING
Qualify leads at 2AM without lifting a finger
Your website gets traffic overnight. The AI chatbot engages visitors, asks what's leaking and books the call — automatically, 24/7.
- Trained for plumbing contractor conversations
- Qualifies emergency vs scheduled work
- Books appointments to your calendar
- Available 24/7 — including after hours
06 — EMAIL & SMS CAMPAIGNS
Stay top of mind for the next emergency
Seasonal reminders, maintenance nudges, referrals — automated campaigns keep your shop first to mind when something goes wrong.
- Seasonal maintenance campaigns
- Water-heater and inspection reminders
- Referral request sequences
- Win-back outreach to past customers